Creating Contact Dispositions
KBA-02183-G4L2F2
Purpose & Scope
Creating Contact Dispositions
Procedure
Contact Dispositions are the marker for how a contact was addressed. These can be anything from Left Message to Successful. These give an idea of how successful the user was in reaching out to the individual. To create contact dispositions, follow these steps:
 
  1. Click Admin > Contact Setup > Contact Dispositions
  2. Type Name
  3. Click Add contact Disposition
Additional Comments