Index: Contact Management · Community Portal

Index: Contact Management

KBA-01483-J7S4G1

Purpose & Scope

Index: Contact Management

Procedure

7.1 Creating Contact Items

7.2 Creating a Contact Form

7.3 Adding Form Name

7.4 Building a Contact Form
7.5 Editing Contacts

7.6 Creating Contact Dispositions
7.7 Locating Workable Contact Items

7.8 Monitoring Contact Efficiency

7.9 Monitoring Contact Statistics

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