Contacting Your Customer Success Manager
KBA-01226-Y1H5G6
Purpose & Scope
Contacting Your Customer Success Manager
Procedure
There are some issues that can only be handled through your account manager. These include:
  • Payment Gateway Setup
  • Upgrades
  • Import/Export  of data
  • Consulting
  • Changes to your Account Status or Contract
  • Question regarding fees you have been charged

If you do not know who your Customer Success Manager is, open a support ticket by emailing csm@fellowshipone.com or calling the Support line at 866-383-2437.
Additional Comments