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Navigate to the Contributor’s Record
- Go to Giving > Contributions > Contributor Detail.
- Locate the correct Contributor.
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Find the Contribution to Reverse
- Identify the specific contribution that needs to be reversed.
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Reverse the Contribution
- Click the Action Gear to the right of the transaction.
- Select Reverse.
Important Notes
- Reversing does not delete the contribution. Instead, it creates a reverse entry, so both transactions will appear on the contribution statement.
- If you do not want the reversed transaction to appear on the statement, you will need to unmatch both entries after reversing the contribution.
This ensures accurate record-keeping while maintaining transparency in financial transactions.
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