While you are in the process of saving your batch designations, you may notice that some items are not automatically matched to contributors. This could happen when there's a new contributor, an existing contributor with new account info, offering envelope was scanned instead of check, or check was printed from a home printer & the MICR is not magnetic ink. To match the unmatched contributions in the batch, follow these steps:
- Click Giving > Contributions > Scanned Batches
- Select batch
- Click Match beside necessary individual
- Choose contributor type
- Search by Name or Address
- If not found, click New
- Select individual
- Click Next Item
- Repeat until all is matched
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