Emailed bills come from Billing@fellowshipone.com. Please make sure that this email address is add to your safe sender list so that emailed bills do not get caught in the spam filter. (Click here to view a sample invoice)

Please see the list of contacts & FAQ below to help address specific questions. Due to the high volume of customers, please make sure that Account Number, Church Code & Invoice Number are referenced in all communications. 
 

Payment Types:

Checks By Mail: all check payments should be made to “FellowshipOne” & sent to the address below:

• • For those that pay with automatic credit card or ACH payments. The transactions on your bank/credit card statements will now read “FO NEWCO, LLC” for all future payments processed.
  • Automatic payments will still be processed on, or around, the 3^rd of each month
  • The Billing Contact can login to Account.Fellowshipone.com to view & pay invoices
  • The invoice you receive from FellowshipOne will come from Billing@fellowshipone.com & will continue to be sent out on or around the 15^th of each month prior to the month of service.  Payment Gateway fee invoices will continue to be sent on or around the 10^th of each month following the month of service.

Contact Information:

FellowshipOne Support: 866-383-2437 | F1Support@fellowshipone.com
Account Management: client.engagement@ministrybrands.com
Accounts Receivable: 214-257-8105 | Billing@fellowshipone.com

Common Account Questions:

Did not Receive Account Invoice
Status of FellowshipOne Account Payment
Automatic Payments & Changing FellowshipOne Billing Information
Update FellowshipOne Billing Contact
Change FellowshipOne Billing Address
Reason being Charged Sales Tax on Billing Invoice
Upgrading Services or Information About Current Edition

Updated March 18, 2025 17:32