Note: MagTek check scanners were previously approved hardware but have been removed from the FellowshipOne Hardware Guide because they are no longer manufactured. While some MagTek models may still function, they are not officially supported. View the current FellowshipOne Premier Hardware Guide here.
Cause 1 - Magtek software not installed
Solution 1 - Install Magtek check scanner driver
Cause 2 - Two Magtek OCX drivers installed
Solution 2 -
- Uninstall both versions
- Reboot Computer
- Reinstall Magtek check scanner driver
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Contributions App Install Troubleshoot guide.pdf
Updated