Handling RDC Contribution Exceptions

There are some issues that will require you to work outside the RDC process i.e contributors may ask for a refund.

To issue refunds:

  1. Click Giving > Contributions > Contributor Details
  2. Copy reference code for contribution to be refunded
  3. Sign into ProfitStars
  4. Search for contribution by reference code
  5. Refund transaction
  6. Reverse contribution in FellowshipOne

Updated

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