The SSAE 16 report is provided directly by CyberSource.
You will need to contact the general support line at: 800-709-7779. If they request that you call FellowshipOne to initiate this process please advise them that in this situation you are required to contact them directly.
They will then initiate a request with their Legal Department to generate a Non-Disclosure Agreement that you will have to sign before they provide the report.
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