Use the Merge Individual option to merge two records into a single record. Merge Individual is particularly helpful in cases where the two records do not match enough to register with the Duplicate Finder. To merge an individual, follow these steps:
- Click People > Data Integrity > Merge Individual
- Click Find Person in Master Record box
- Search for individual
- Select individual
- Click Find Person in Duplicate Record box
- Click Merge
- Select correct radio buttons of which data to keep
- Click Merge Records
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