FellowshipOne Portal User accounts cannot be deleted but can be deactivated. There are no limits on how many Portal user accounts a database can have.
To disable a user account:
- Click Admin > Security Setup > Portal Users
- Click Actions Gear in the far right column beside user's name & choose Edit user
- Clear Active check box
- Click Save
The user will immediately be signed out & can no longer able to sign in to FellowshipOne.
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Note: Immediately change the users password to prevent future access. Then, run the Terminated Portal User Report (A4056) prior to deactivating the account to see features the user is connected to. You can sign in as the user to delete People Lists, run saved reports, manage & transfer contacts, & so on. If the user you want to disable has been made a Church Contact, you will not be able to disable the account. They will first have to be removed as a contact. To do this, follow steps in Changing Church Contacts.
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