If you elect to allow users to pay a partial amount via a down payment option, there is some maintenance that must be done manually to collect the remaining balances. 

Remember that the user has already agreed to allow you to collect the remaining balance. There is a check box agreement statement at the bottom of the check out screen as shown below. This agreement allows you to collect remaining balances.

To collect outstanding balances, follow these steps:

1. Click WebLink > Event Registration > View Submissions
2. Select Form
3. Click Search
4. Click View next to necessary submission
5. Click Add payment in Receipt panel

   Note: If the person paid by paper check or cash, the Payment method & Previous methods fields are blank. You will have to contact these people for a payment method to collect remaining balances.

6. Optionally, select Email receipt
7. Click Add payment
8. Click Done

Updated March 05, 2025 20:59